Catapult Acting, LLC has a 24-hour cancellation policy for appointment-based services. If the appointment is cancelled within that 24-hour window, 100% of the payment will be forfeited. PLEASE NOTE: If the session is being booked for the same day, the client will already be within the cancellation window & payment will be forfeited if the appointment is cancelled. In our industry, if your not early you are late. Client should arrive 15 minutes before all scheduled appointments to relax in our waiting room for final preparations. If client arrives after appointment start time, no concessions can be made, especially if there is a booking immediately after your appointment time. It is client’s responsiblity to arrive early, off-book and fully prepared for your session. It is client’s responsiblity to book enough time considering the length of the material. PLEASE ALSO NOTE: that if you cancel this appointment yourself, refunds are not automated. You will need to contact the office to receive a full refund (if applicable): info@catapultacting.com or call 404-500-7897.